This policy explains how the CertusAML marketing website handles personal information. It covers this website and its demo request form. It does not describe the separate CertusAML application or information handled by a customer using that application.
Information we collect
When you request a demonstration, we collect the information you choose to provide, including your name, work email address, business name, industry, and optional message. We may also receive basic technical information needed to operate and protect the website, such as the time of a request and spam-filtering signals.
Why we collect it
We use demo request information to respond to your enquiry, arrange and prepare for a demonstration, and keep a minimal record of the business conversation. We do not use the demo request form to collect customer identity documents, client onboarding information, passwords, or other sensitive case material.
Service providers
This website is hosted on Netlify. Demo request submissions are handled through Netlify Forms and may be stored or processed by Netlify so the enquiry can be delivered to us and protected from spam. We will update this policy before adding scheduling, analytics, email marketing, or other services that materially change this data flow.
Disclosure and overseas processing
Our service providers may process information outside Australia. We do not sell information submitted through the demo form. We disclose it only where needed to operate the enquiry process, where you have asked us to, or where required by law.
Retention and security
We keep enquiry information only for as long as reasonably needed to respond, manage the business relationship, meet legal obligations, and resolve disputes. We use reasonable administrative and technical measures appropriate to this limited marketing-site data flow, but no online service can guarantee absolute security.
Access, correction, and questions
You may ask about the information we hold through the Book a Demo form on the homepage. State that your message is a privacy request and do not include sensitive client information. We may need to verify your identity before acting on a request.
Changes to this policy
We may update this policy as the website, operating entity, or service providers change. The date above identifies the current version.